Hotel Howard Johnson Inn And Suites-Orange (Orange, USA)

Reviewers were frequently impressed with the customer service, often calling personnel friendly, accommodating and obliging. Plenty of guests said they experienced a quick check-in. A few critics, however, felt complaint-handling could have been better.

Budget-conscious reviewers generally liked the rooms, often describing them as more than sufficiently spacious, comfortable and clean for a low-cost getaway in Orange County. Perks like the free parking and complimentary breakfast were a bonus, although some diners felt the menu was short on variety. Due to its usually competitive room rates, plenty of visitors said their stays represented decent value for money.

This property's location just off the Costa Mesa Freeway proved popular with reviewers as it enabled hassle-free access to local attractions, Pacific Ocean beaches, theme parks, shopping malls and public transit links in downtown Orange. Another plus was the proximity of amenities like gas stations, convenience stores and dining options.

Some guests claimed the property could have been better maintained. In some rooms, there were occasional claims of dated decor, poorly-maintained power outlets, weak water pressure, leaky faucets, tired-looking furniture and worn carpets. Critics sometimes felt cleanliness standards could have been improved as well. Cleanliness issues reported included unsatisfactorily cleaned bathrooms, inconsistent visits by housekeeping, build-ups of dust, stained sheets and mold.

During periods of peak demand, there were occasional reports from motorists that the parking lot was prone to running low on available spaces.

Although guests welcomed the availability of free Wi-Fi at this property, some were inconvenienced by sluggish speeds or patchy coverage at times.