Hotel Homewood Suites Savannah (Savannah, USA)

Many recent guests have given the front desk rave reviews, noting they go out of their way to help resolve any issues, and are quick to learn guests' names. Many comment on their friendly, polite manner and evident pride in their work. Compliments also go to the chef; guests are generally pleased with the day-to-day variety in the buffet.

Guests often describe the recently renovated rooms as clean and modern, with comfortable beds and reasonably well equipped kitchens. Families particularly appreciate the added space and privacy of the chain's traditional two-room layout.

Aside from a few jets en route to or from the nearby Hunter Army Airfield, the hotel's location in Midtown is generally described as quiet yet convenient. Downtown Savannah is about 15-20 minutes away by car, and it's a 35- minute drive to Tybee Island. There is also a Publix just around the corner in the Twelve Oaks shopping center.

Several recent travelers have reported that though the rooms appear very clean on first glance, a closer inspection reveals dust, mildew, or various items in need of repair or replacement, such as a broken coffee pot or loose towel racks.

Several non-smoking guests have been dismayed to find cigarette odor wafting into their rooms from the nearby smoking rooms.

While some guests rave about the happy hour and light dinner, others are let down by the quality or presentation of the food. Other areas of concern include the parking lot, which does not designate spaces to the particular buildings, and a few indifferent or inexperienced staff on the otherwise friendly and professional team.