Hotel Homewood Suites Phoenix-Metro Center (Phoenix, USA)

Guests have found that this Phoenix hotel is easy to access from the interstate and within a short distance of a wide selection of stores and restaurants. Downtown Phoenix is a little further away than some guests would have liked but is still within a reasonable driving distance.

There does appear to be some issues with the suites here but the majority of guests have at least found the accommodation is clean and spacious. The selection of included amenities has also proved to be a hit with guests, with many appreciative of the convenience offered by the full kitchens.

Guests have found the staff here is friendly, also mentioning that the front desk runs smoothly even if it does seem a little understaffed at times. The attitude of the staff has made guests feel comfortable and at home here.

The nearby interstate undoubtedly adds convenience when you want to explore the area or carry on your journey but it does mean that there is some traffic noise to contend with in at least some of the rooms. A fair number of guests have found the noise level excessive.

Although guests tend to find the suites here are spacious and clean, they also highlight fairly numerous examples of poor maintenance. For some, the accommodation simply looked a little beat up but others report specific concerns such as loose windows, plumbing issues, and unpleasant smells.

Far more guests than you would ever deem acceptable mention that they saw cockroaches in their room or in one of the hallways. While it doesn’t appear that the hotel is infested throughout, these bugs are a definite problem.