Hotel HomeTowne Studios Phoenix - Black Canyon Highway (Phoenix, USA)

Guests agree that these extended stay apartments serve as an ideal option for budget travelers and those for whom the priority is on keeping costs to a minimum.

A number of reviewers highlight the size of rooms in this establishment as one of its most positive features. Past guests say the rooms are very spacious, with even those traveling in larger groups able to enjoy enough space to keep them comfortable throughout their stay.

While there are an unfortunate number of negative reviews of this hotel, several unhappy past guests commended staff for their efforts in what they felt was a challenging position.

A disappointing number of reviewers felt these extended stay apartments were far below par. Many highlight examples of a lack of attention to cleanliness on the part of staff, while others has issues with the state of in-room fittings and furnishings. There are several reports of understocking of towels, sheets and pillows in rooms. The unfortunate general trend is that most guests were quite unhappy with this particular aspect of the hotel.

Reviewers say they felt the neighborhood in which the hotel is located was not ideal. Guests report disturbances in the area and frequent sightings of police cars patrolling the neighborhood.

Several reviewers suggest that the hotel invest in an upgrade given the condition of the fittings, rooms and building in general. Complaints range from rips in sheets and blankets to threadbare carpet to inaccurate depictions of the hotel in advertising material and online. Many declare they will never return to this hotel.