Hotel Hilton Garden Inn Tewksbury Andover (Tewksbury, USA)

If customer service is high on your list of importance, then you will be happy to know that several guests said that staff members were friendly during the course of their visits.

Looking forward to the first meal of the day? Guests also had generally positive things to say about the hotel's breakfast buffet.

There were favorable remarks about the hotel's nice pool area – especially from people with children in tow. Visitors also liked the fact that rooms were spacious and clean, the hotel offered ample parking and that the hotel was situated in a good location close to the downtown area and restaurants.

If having access to the Internet is high on your list of importance, you may want to note that it was mentioned that the Wi-Fi service provided can be very slow at times, which was aggravating for a number of people.

There were negative comments related to the heaters and air conditioners in the guest rooms. Several people said the machines were very noisy and distracting.

The hotel may be in need of a bit of an overhaul, according to some guests who said the property feels somewhat outdated and run down. It was also mentioned that the cost of a night's stay can be pricey, so this might not be the best hotel choice for people traveling on a budget.