Hotel Hilton Boston/Woburn (Woburn, USA)

Grateful guests are quick to thank staff for their part in making stays effortless. Consistently rated as responsive, friendly and accommodating, staff across all departments are singled out for their excellence. Whether you're in town on business or pleasure, courteous staff are on hand to attend to all of your needs and arrangements.

The hotel is hugely popular with business travelers who repeatedly return because of the home from home feeling fostered by receptionists and bartenders who recall their names and needs. With a well-equipped fitness center and pool, as well as lightning-fast Wi-Fi, it is the first choice for many doing business in Boston.

For many looking to avoid the exceptionally high prices of inner-city establishments, this hotel on the outskirts is the perfect compromise. With a complimentary shuttle to the station and regularly running trains, you can be downtown in 30 minutes, and save hundreds of dollars in the process.

A noticeable number of reviewers experience issues with noise. A lack of sufficient soundproofing in rooms means TVs and conversations from adjoining rooms and corridors are annoyingly audible, while rooms facing the atrium or pool are exposed to all manner of noise echoing up from below.

According to a slew of comments, the hotel is in dire need of an update and in its current state does not represent good value for money. Rooms and common areas are run down, with peeling wallpaper, chipped furniture, broken light fittings, mouldy shower curtains and musty odors.