Hotel Holiday Inn Resort Aruba - Beach & Casino (Palm Beach, Aruba)

With four restaurants, three bars and in-room dining there is no need to leave this hotel for purposes of any meal. When it comes to experiencing an amazing beach getaway, the same holds true as this hotel also features three pools, three Jacuzzis, a spa and a sports court.

On one of the most beautiful and tranquil beaches, it's no wonder guests have praised not just the scenic sea-views of this hotel, but also its convenience in being situated on the Aruba beachfront. Guests have enjoyed a host of water-based activities such as PADI certified diving and just lounging around enjoying the paradise that is Aruba.

With all its amenities and activities, a guest of any age is sure to have the time of his or her life. The casino, exclusively for adults is matched with a complimentary kids club so parents do not have to leave their children alone in the room should they wish to enjoy this feature.

There have not been many noise complaints by guests. However, guests who have found themselves in a room close to the elevator might experience noise of guests and service staff using the elevator at unusual times.

Although this hotel thoughtfully offers guests a wide variety of great restaurants and bars, the service level experienced at these dining facilities has not been as great as expected. Guests have lodged complaints about slow service and food not being up to a certain standard.

The staff have often been commended on their service levels. However, small complaints have been made by guests who feel that the staff don't have an all-round sense of friendliness. This is no way detracts from the experience but is something that hotel management can instill in lower level staff.