Hotel Hilton Aruba Caribbean Resort & Casino (Palm Beach, Aruba)

Guests staying at Hilton Aruba Caribbean Resort & Casino are almost unanimous in their praise of the resort's beachfront location. Guests describe the beach as beautiful and idyllic, going on to state that it serves as the ideal backdrop against which to enjoy a relaxing vacation.

According to reports, the resort facilities are high in quality and well maintained. Guests are quick to praise the full-service spa, lush tropical gardens, outdoor pools and lagoon, and the on-site casino.

Reports suggest that the hotel staff is friendly and accommodating. Guests generally report receiving a good level of customer service throughout the duration of their stay.

According to reports, Hilton Aruba Caribbean Resort & Casino requires upgrading in certain areas. Guests point out that some accommodations are worn and outdated, while the hotel's public spaces, including the lobby, would benefit from renovation. There are, at this time, unsubstantiated reports that renovation works are ongoing.

While some guests enjoy dining at the hotel's five restaurants, others are less complimentary of the food being served. These guests report that better dining options can be found off-site. Meanwhile, a number of guests report that the resort bars serve weak and pricey drinks.

While the beach proves to be very popular with guests, some report experiencing some issues when trying to soak in some of the Caribbean sunshine. Some guests find it irksome to have to queue in the afternoon to reserve a palapa or sun-lounger for the next day. Meanwhile, guests report the beach is sometimes inundated with cruise passengers, which doesn't always make for the most relaxing of atmospheres.