Hotel Holiday Inn Express & Suites Dallas/Stemmons FwyI-35 E (Dallas, USA)

Guests gave very favorable comments to the employees working at the front desk. They said the workers were cheerful, knowledgeable and worked hard to give helpful, accurate information. You can expect above-average assistance when staying at this property.

Guests liked the available assortment of the breakfast buffet. They said the hot and cold items were presented well and that foods were replenished as needed during busy periods. Even if you are a picky eater, there should be items here that strike your fancy and make you feel satisfied.

After seeing their accommodations, guests were very happy with the room amenities, especially considering what they paid to stay there. Guests said their rates were very reasonable, and that the amenities provided were on target with what other hotels provide at higher prices.

There were numerous comments that guests were given rooms that had a strong smell of mold. Although some were able to switch into different rooms after raising the issue with staff, guests occasionally said they thought something major should be done to get rid of the odor.

Guests said they felt safe enough on the hotel grounds and while in their rooms, but that the area around the hotel seemed to attract a lot of unsavory characters. With that in mind, you may not want to walk around the community after dark.

Occasionally, guests said they thought the mattresses were too firm, which caused them to wake up a little sore. Usually though, it did not prevent them from getting rest altogether, or make them say they wish they had picked a different place to stay.