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Hotel Hilton Garden Inn San Mateo (San Mateo, USA)

Hotel Hilton Garden Inn San Mateo (San Mateo, USA)

About Hilton Garden Inn San Mateo

A three-star hotel, the Hilton Garden Inn San Mateo places guests near Mariners Point Golf Center and a 15-minute drive from San Francisco Airport. Amenities include a fitness room and an outdoor pool and spa tub. Along with en-suite bathrooms and air-conditioning, rooms feature one king or two queen beds. Additional amenities include Garden Sleep System beds, desks, Keurig coffee makers, microwaves, and mini-fridges. For entertainment, cable TV and free Wi-Fi are provided in each room. Facilities at the Hilton Garden Inn San Mateo include a 24-hour front desk, a business center, meeting and conference space, dry cleaning and laundry services, and free parking. The on-site Garden Grille & Bar opens daily for breakfast and evening meals. The hotel also offers room service and a 24-hour sundries store. The hotel lies within a 35-minute drive of San Francisco Zoo and San Jose. Guests are also well placed to visit Alcatraz Island and the Golden Gate National Recreation Area.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

8.6
trivago Rating Index® based on 1908  reviews from:
  • Hotels.com(8.6/10)
  • LocationExcellent  8.6 / 10
  • RoomsExcellent  8.5 / 10
  • ServiceExcellent  8.9 / 10

Positive Reviews

positive:

Good quality guest accommodation

Guests have found that the rooms at this San Mateo are of a good standard. The accommodation is described as clean, comfortable, and spacious. Guests have also appreciated the selection of included amenities as well as being impressed by the standard of the on-going housekeeping service.

positive:

Top rated location

The location of this hotel consistently scores top marks with guests. The choice of shopping and dining spots in the area have proved impressive as has the easy access to the coast and the reasonable driving distance to downtown San Mateo.

positive:

Pleasing service and facilities

The standard of service offered by the staff at this hotel has impressed guests, with many describing the staff as friendly and professional and front desk services as running efficiently. Guests have also found that the on-site facilities cater well for both business and leisure trips.


Negative Reviews

negative:

Limited shuttle hours

Guests note that the hotel’s airport shuttle service is not a 24-hour service. This has presented some problems for guests who have arrived outside of service hours.

negative:

Paper cups in the rooms

Given the overall standards on offer here, guests are surprised to find that the coffee cups in the rooms are of the paper variety. While not a huge concern, these cups have seemed out of place and cheap.

negative:

Some noise concerns

Guests have occasionally reported that the in-room air-conditioning units are noisy. As this issue has not affected all guests, it seems that this could be down to a lack of maintenance in some rooms. A number of guests have also experienced some noise from delivery trucks attending to local stores.


All amenities

Property amenities
  1. Entrance hall/lobby
  2. Express check-in
  3. Lift
  4. Gym
For children
  1. Cot
Room amenities
  1. Bathtub (upon inquiry)
  2. Ironing board
  3. Television
  4. Central heating
Sports facilities
  1. Fitness
  2. Hiking trail
Theme / Type
  1. Convention hotel

Contact

2000 Bridgepointe Circle , 94404 , San Mateo , USA
Telephone: +1(650)5229000 | Fax: +1(650)5229099 | 

Frequently Asked Questions about Hilton Garden Inn San Mateo

  • Is there a pool area at Hilton Garden Inn San Mateo?

    Yes, Hilton Garden Inn San Mateo offers 2 pool areas.

  • Are pets allowed at Hilton Garden Inn San Mateo?

    Yes, Hilton Garden Inn San Mateo has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Hilton Garden Inn San Mateo?

    Yes, Hilton Garden Inn San Mateo provides Parking for guests.

  • Where is Hilton Garden Inn San Mateo located?

    Hilton Garden Inn San Mateo is located in 2000 Bridgepointe Circle, 94404, San Mateo, USA.

  • Which popular attractions are close to Hilton Garden Inn San Mateo?