Hotel Hilton Garden Inn Houston-Pearland (Pearland, USA)

Guests consistently commented how the staff members here really go out of their way to make accommodations and answer questions, all while doing these things in a friendly manner. Some guests even mentioned that they have stayed at other hotels in this chain frequently before and that the service here was among the best.

This hotel is situated near places to shop, and it's also close to the hospital. The central location means that no matter why you're in the area, you're sure to find things to do not far from the property.

There were many instances of feedback from guests who mentioned that after they stayed here the first time, they'd never think of staying elsewhere because the experience was so positive. That sentiment was offered by guests who were staying for business and leisure reasons.

Guests often griped that they could not change the firmness level on what were supposed to be adjustable mattresses. Instead of providing varying levels of hardness or softness, guests said the beds just stayed much too har.

This property, like others in the chain, does not offer a complimentary breakfast. Although this disappointed some guests, most just said the lack of free food in the mornings was just a minor inconvenience that would not prevent them from staying here again.

Some guests discussed how the Wi-Fi signal dropped out frequently, which made it hard to do work in some occasions. Keep that in mind if you are staying at the property for business reasons or otherwise have a need for and expectation of a reliable Wi-Fi signal.