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Hotel Hilton Garden Inn Gatlinburg (Gatlinburg, USA)

Hotel Hilton Garden Inn Gatlinburg (Gatlinburg, USA)

About Hilton Garden Inn Gatlinburg

Situated 100 yards from the entrance of Great Smoky Mountain National Park, the Hilton Garden Inn Gatlinburg, TN is a cozy hotel with warm, inviting rooms and a range of amenities such as the ultra comfortable Garden Sleep System beds. Subdued rooms and suites have rustic touches and conveniences such as complimentary Wi-Fi and flat-screen TVs. Microwaves, minifridges and coffeemakers and a work desk also come in handy. There are fireplaces and balconies overlooking the garden in select accommodations. The Hilton Garden Inn Gatlinburg, TN features a 24-hour fitness center, as well as a pool and whirlpool. Free parking is available on the premises. There’s also a 24-hour business center for those who have to get work done. Over at The Garden Grille, guests enjoy breakfast and dinner, while the lounge bar is perfect for drinks. The 24-hour Pavilion Pantry has snacks and meals available for purchase. Area attractions include Ripley’s Aquarium of the Smokies and Dollywood.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C(Unavailable)
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

9.0
trivago Rating Index® based on 1986  reviews from:
  • Hotels.com(9.0/10)
  • LocationExcellent  (9.1 / 10)
  • RoomsExcellent  (8.8 / 10)
  • ServiceExcellent  (9.1 / 10)
  • CleanlinessExcellent  (9.2 / 10)
  • Value for moneyVery good  (8.3 / 10)

Positive Reviews

positive:

Great central location

Guests liked the way this riverside eco-chic hotel near US Route 441 in central Gatlinburg, Tennessee was in a fairly peaceful location a block away from the main strip but still within easy walking distance of downtown attractions, shops and dining options. Outdoors enthusiasts loved being close to the Great Smoky Mountains National Park, a paradise for walking and biking. Motorists appreciated the free parking. Moreover, it was simple to get to theme parks, beauty spots and local attractions.

positive:

Popular rooms and shared amenities

The modern rooms were reportedly tastefully decorated and well-equipped with large flat-screen TVs, mini-fridges, coffee-makers and microwaves. Reviewers said the rooms were well-cleaned, tidy and comfortable. Guests also admired the pleasant mountain views from many rooms. There was also praise for shared facilities like the inviting chemical-free saltwater pool and fitness center. The 24-hour snack shop was an added convenience.

positive:

Good food and friendly service

Travelers appreciated having the option of a cooked-to-order breakfast and also praised the food and service in the restaurant. Visitors spoke highly of the professional, friendly and welcoming personnel who provided a quick check-in and had good local knowledge.


Negative Reviews

negative:

Occasional Wi-Fi and TV grumbles

Some guests were disappointed by the fairly limited choice of TV channels. Others occasionally questioned the reliability of the Wi-Fi network, which was beset by a weak signal in some rooms.

negative:

Critics noted flaws in some rooms

Aging mattresses, inconsistent housekeeping standards and inadequate bathroom ventilation bothered critics in certain rooms. Some reviewers claimed their rooms were too small, especially when fully occupied. Light sleepers noted rooms facing the car park were prone to occasional noise.

negative:

Doubts about value for money

Some guests who paid steeper rates to stay during peak periods occasionally raised doubts about whether they got such good value for money.


All amenities

Property amenities
  1. Entrance hall/lobby
  2. Express check-in
  3. Lift
  4. Parking
  5. Terrace
  6. Pets allowed
  7. Hotel bar
  8. Indoor swimming pool
  9. Convenience store
  10. Conference rooms
  11. Non-smoking rooms
  12. Restaurant
Wellness / Spa
  1. Hot tub
Room amenities
  1. Fireplace
  2. Bathtub (upon inquiry)
  3. Shower
  4. Openable windows
  5. Television
  6. Hairdryer
  7. Electric kettle
  8. Pay-TV
  9. Desk
  10. Telephone
  11. Safe
  12. Cable TV
Sports facilities
  1. Fitness
For children
  1. Organised activities for kids

Contact

635 River Road , 37738 , Gatlinburg , USA
Telephone: +1(865)4360048 | Fax: +1(865)4362324

Frequently Asked Questions about Hilton Garden Inn Gatlinburg