Hotel Hampton Inn & Suites Richmond Glenside (Richmond, USA)

Again and again, guests reported that the service they got while staying here was among the best they'd ever experienced while away from home. They said the staff were quick to assist them and demonstrated by example what it meant to display excellent hospitality.

Guests could tell the hotel management really care about property upkeep. They gave favorable comments about exterior landscaping and discussed how the hotel is nicely decorated and very appealing.

Guests often remarked that they loved how easy it was to get to the interstate when staying here. Also, they commented about how the property is slightly away from the road, so although it's easy to get to the motorway, you shouldn't be distracted by traffic sounds.

Guests reported that the climate control systems in their rooms were noisy and specifically, that they made rattling noises when operating. Because this issue tended to slightly impact sleep, you may want to bring some earplugs.

Guests reported they could easily hear other occupants walking on floors above them or opening and shutting their doors. This suggests the soundproofing is not as good as it should be, especially since guests reported the other occupants usually didn't seem to be conducting themselves with unnecessarily loud behavior.

Guests reported that the hotel's free Wi-Fi service was slower than expected. They were generally able to connect, but thought the speed was below average. If you'll be using the hotel for business purposes or otherwise need to rely on speedy Internet, the service here could cause problems.