Hotel Hampton Inn & Suites Phoenix North/Happy Valley (Phoenix, USA)

The reviews of this hotel are overwhelmingly positive, and almost every past guest comments on how impressed they were with the service they received. There are positive reports of all staff members, from reception to waiters to housekeeping. Guests felt very welcome and were pleased with how helpful staff were in providing information and directions.

Guests agree the amenities are one of the major highlights of this hotel. Reviewers mention how convenient it was to have an on-site convenience store, the option of to-go breakfasts, complimentary snacks in the afternoon/evening, a free shuttle to destinations within a five-mile radius, a fitness center, and much more.

The hotel's location is reportedly very convenient for most visitors. Those who needed a place that was stress-free to reach from the airport found this to be a suitable option, while exploring downtown Phoenix and other major attractions is also considered easy. Additionally, the dining scene surrounding the hotel offers plenty of options.

Several past guests warn that the hotel can be a little difficult to find as it is located at the back of a large mall. Future guests should be aware of this in order to ensure they have no trouble finding the accommodation.

There are some reports from guests that breakfast is served on plastic plates with plastic cutlery, which many were dissatisfied with.

Gym junkies take note: some reviewers say they found the fitness center to be a little small and basic compared with other hotels they have stayed in.