Hotel Hampton Inn Neptune/Wall (Neptune, USA)

There are plenty of parking spaces available at Hampton Inn Neptune Wall and guests reported that the parking area is well-lit, well-maintained, spacious and easily accessible from the rooms.

The breakfast served each morning is fantastic with lots of quality items to choose from. Guests reported that everything is fresh, healthy, delicious and filling, the coffee is excellent and the service is fast and friendly.

Guests reported that the hotel is easy to find and easily accessible just off a main highway. It is also in close proximity to malls, shops, bars, restaurants, attractions and scenic areas.

The guest rooms at Hampton Inn Neptune Wall are damp and smell musty. Guests also reported stained and tattered furnishings, mold in the bathroom, windows that don't open and broken appliances.

Guests reported that the check-in process is quite lengthy and results in guests checking into rooms a few hours later than they are supposed to. Service is slow, there are issues with reservations and there is usually only one person working at the front desk trying to get everyone checked in. Some guests also reported being checked into rooms that were already occupied.

Guests reported that the walls in the guest rooms are definitely not soundproof as they were able to hear everything going on in nearby rooms such as toilets flushing, televisions, doors closing and conversations.