Hotel GreenTree Inn & Suites Phoenix (Phoenix, USA)

One of the bonuses several guests mentioned is that the hotel is near the airport. So whether you're leaving early or coming in late, it makes a fine place to stay. And even though it has limited hours, some guests really enjoyed the hotel shuttle.

While not the most outstanding breakfast they've ever had, some guest did mention that the items provided here are popular and wholesome. There's a wide variety of cold and hot dishes like fruit, cereal, eggs, meat, etc.

The majority of visitors here said the staff does a good job of making people feel welcome. Check-in goes quickly and smoothly, for the most part, and the majority of employees have a sunny disposition.

Guests remarked that the rooms can be rather dirty at times. They cite issues like thick layers of dust or food particles left on the tabletops. A few mentioned that the floors are rather dirty or have debris on them. While a majority of people didn't have an issue, some people claim that housekeeping can do a better job.

There are a few maintenance issues according to guests that include a green swimming pool, backed up plumbing and air conditioners that don't work the way they should. There didn't seem to be one resounding maintenance issue throughout the hotel; just several smaller ones.

There were a few guests who claimed that the location seems to be in a shady area of town. Although there were no incidents recorded, some guests simply didn't feel safe at in this neighborhood.