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Hotel Grand Royal Lagoon (Cancun, Mexico)

Hotel Grand Royal Lagoon (Cancun, Mexico)

About Hotel Grand Royal Lagoon

The Hotel Grand Royal Lagoon Hotel offers guests comfortable accommodation in the heart of Cancun's famous hotel zone, as well as free Wi-Fi internet service. Rooms include amenities such as air-conditioning, flat-screen cable TVs, safes, and telephones. All rooms have private bathrooms and showers. Guests also receive complimentary toiletries. The Hotel Grand Royal Lagoon Hotel features an outdoor swimming pool, a marina, a 24-hour front desk, concierge services, and complimentary self-parking. Guests also receive free toiletries. Guests can dine in the on-site restaurant or choose to dine at any of the many restaurants, beach snack bars, and cafes nearby. Room service is also available and there are numerous bars within a few minute's walk of the hotel. This property is 25 minutes from Cancun International Airport by car. The Cancun Golf Club and La Isla Shopping Mall are both within a ten-minute drive from the property.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C(Unavailable)
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

7.0
trivago Rating Index® based on 1695  reviews from:
  • Hotels.com(6.0/10)
  • LocationVery good  8.0 / 10
  • RoomsOkay  6.9 / 10
  • ServiceFair  7.4 / 10

Positive Reviews

positive:

A fabulous location.

Guests mention that this hotel has a great location close to the hotel zone and all of its entertainment venues. There are bars, beaches, nightclubs, restaurants, pizzerias and cafes just a short stroll from the hotel. Pharmacies and groceries are within reach as well.

positive:

Rooms are large and clean.

Guests state that the rooms are very spacious and comfortable and include all the necessary amenities needed while visiting Cancun. Amenities in rooms worked well and the rooms are clean for a basic hotel in the hotel zone.

positive:

A friendly and warm staff.

Guests report that the staff is very friendly at this hotel and ready to accommodate guests with any of their requests. Guests mention that the staff is always smiling and will give you ideas on what to do in the hotel zone area and beyond.


Negative Reviews

negative:

Bad Wi-Fi connection.

Guests report that there isn't a Wi-Fi internet service available in the rooms and the only signal that you can connect to by the front desk is very weak. This was very disappointing to these guests, as they would of liked to stay connected to family and friends while they were vacationing in Cancun.

negative:

Not a safe feeling.

Guests mention that the area around the hotel does not feel exactly safe. It has low lighting and these guests felt a bit afraid for their safety when staying here. If there had been more security, gates or proper lighting, they would of felt much more safe.

negative:

Hard beds.

Guests state that the beds are extremely hard and do not offer a good night's sleep. They recommend that you choose another hotel if you have any back problems.


All amenities

Property amenities
  1. Parking
  2. Terrace
  3. Outdoor swimming pool
  4. Hotel safe
For children
  1. Childcare
Room amenities
  1. Shower
  2. Ironing board
  3. Openable windows
  4. Television
Sports facilities
  1. Fitness
  2. Table tennis
Accessibility
  1. Accessible hotel
  2. Accessible bathroom
  3. In-room accessibility

Contact

Boulevard Kukulcán Km. 7,5 , 77500 , Cancun , Mexico
Telephone: +52(998)8832899 | Fax: +52(998)8830003

Frequently Asked Questions about Hotel Grand Royal Lagoon