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Hotel Grand Chancellor Townsville (Townsville, Australia)

Hotel Grand Chancellor Townsville (Townsville, Australia)

About Hotel Grand Chancellor Townsville

A four-star hotel, the Grand Chancellor Townsville is situated near the Reef HQ Aquarium and the Strand Waterpark. Amenities available to guests include a 24-hour fitness centre and an outdoor pool. Accommodation options include twin and king rooms and king studio suites. Rooms and suites feature en-suite bathrooms and air-conditioning along with amenities such as cable TV, fridges, safes, and tea and coffee making facilities. Some also feature a balcony. Facilities at the Grand Chancellor Townsville include a 24-hour front desk, meeting and conference space, wedding services, and dry cleaning/laundry. Additional conveniences include express check-in and paid parking. The Sugar Shaker Restaurant is open daily for breakfast and evening meals. Plus, guests can enjoy a drink in the bar which also opens daily. This hotel lies within a ten-minute walk of the Cultural Centre Townsville and is a 15-minute drive from Townsville Airport. Guests are also ideally situated to visit Magnetic Island.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

8.5
trivago Rating Index® based on 2808  reviews from:
  • Hotels.com(8.6/10)
  • LocationExcellent  8.9 / 10
  • RoomsVery good  8.1 / 10
  • ServiceExcellent  8.7 / 10

Positive Reviews

positive:

Appealing location

The location of this hotel has proved popular, with guests often particularly appreciative of the shopping and dining choices in the immediate area as well as the ease of access to attractions such as the Strand and Magnetic Island.

positive:

Comfortable rooms

The rooms here tend to make a good impression on guests. The accommodation is frequently described as clean and spacious with comfortable beds and a good choice of amenities. A small number of guests have found the rooms a little noisy but very few describe this problem as excessive.

positive:

Friendly staff

The staff here typically attract positive feedback from guests. Check-in appears to run smoothly and guests are assigned to their room quickly. Guests have found the staff is friendly and approachable and happy to help with any questions.


Negative Reviews

negative:

Parking facilities

Guests have found the parking situation here could be improved. There are very limited spaces available at the hotel so there's a high likelihood that you will have to pay to park on the street or at a public facility.

negative:

Cost of breakfast

Although guests have enjoyed the breakfast here, a fair few have mentioned that the cost of the morning meal is higher than anticipated. It seems that guests pay more to eat here than local residents do.

negative:

Wi-Fi service could be improved

The Wi-Fi here very rarely impresses guests. For starters, the free Wi-Fi offers a limited amount of daily data but whether free or paid, guests have difficulty connecting to the Internet and often find the connection slow.


All amenities

Property amenities
  1. Business centre
  2. Entrance hall/lobby
  3. Express check-in
  4. Lift
For children
  1. Cot
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Shower
  2. Openable windows
  3. Television
  4. Hairdryer
Sports facilities
  1. Fitness
Hotel characteristics
  1. LGBTQ+ friendly
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00

Contact

334 Flinders Mall , 4810 , Townsville , Australia
Telephone: +61(7)47292000 | Fax: +61(7)47211263 | 

Frequently Asked Questions about Hotel Grand Chancellor Townsville

  • Is there a pool area at Hotel Grand Chancellor Townsville?

    Yes, Hotel Grand Chancellor Townsville offers 2 pool areas.

  • Are pets allowed at Hotel Grand Chancellor Townsville?

    No, Hotel Grand Chancellor Townsville doesn’t allow pets.

  • Is parking available at Hotel Grand Chancellor Townsville?

    Yes, Hotel Grand Chancellor Townsville provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Hotel Grand Chancellor Townsville?

    Check-in at Hotel Grand Chancellor Townsville is available from: . Check-out time is by .

  • Where is Hotel Grand Chancellor Townsville located?

    Hotel Grand Chancellor Townsville is located in 334 Flinders Mall, 4810, Townsville, Australia.