Hotel Fairfield Inn and Suites Carlsbad (Carlsbad, USA)

Guests reported that the hotel staff members were extremely eager to help, and very in tune with their needs. Any problems that were mentioned to the staff got handled promptly and with smiles, making guests have very high opinions of the service overall.

Frequently, guests remarked that cleanliness appears to be a top priority at this property. Upon arrival, they found the rooms to be well presented, and said the accommodations remained that way throughout their time at the hotel.

Guest appreciated how the property is near a restaurant and several shops. They said those amenities made their lives easier, especially if they were hungry after traveling or realized they forgot something essential at home and needed to buy a replacement.

Some guests said they would have had more enjoyable stays if the prices they paid for their rooms were lower. When guests took the time to research other properties, they sometimes found that this hotel was the cheapest option, but still thought the prices were steep based on the amenities offered.

When staying here, some guests were bothered by both exterior and interior noises. Some mentioned that the sounds of passing traffic disturbed them, whether the noise was from trains or cars. Others could hear sounds from fellow occupants.

Guests mentioned that the air conditioners in the rooms were quite loud. In addition to the noisiness, some guests said the appliances didn't do a great job of cooling down the rooms so they were maximally comfortable.