Hotel Extended Stay America Suites - Phoenix - Airport - E Oak St (Phoenix, USA)

This hotel provides a great value for the money spent. The rates are much cheaper than a standard hotel room, even if only staying one night. For the price, you'll get a functional room in a well-maintained property with extra amenities like a pool, exercise room, and free breakfast and WiFi.

The hotel has a convenient location for travelers. It is close to shopping and an easy drive to nearby restaurants. The local freeways also provide convenience for those who need quick access.

The hotel staff are very helpful and courteous, especially to those new to the area. They cater to long-term guests and are helpful for those with specific needs and issues, being very accommodating for business travelers.

The rooms are well-used and tired looking. The carpets are worn and stained and the appliances are older. The furniture also has worn spots and many rooms have broken fixtures and features.

The continental breakfast isn't much of an added feature. The grab-and-go feature typically only includes cereal or granola bars, day after day, without variety and with few fresh fruit options.

The hotel is rife with functional problems that really interfere with a pleasant and uncomplicated stay. There are bugs in many units, roaches in the kitchen and black water bugs in the baths and showers. The swimming pool is available, but the temperature makes it just an acceptable dip rather than a long, relaxing swim. Air conditioning and heating are problematic as there are constant issues and most stays are warmer than needed in the desert climate. Weak water pressure in the shower just adds to the feeling of a mediocre stay in a budget building.