Hotel Extended Stay America Suites - Little Rock - Financial Centre Parkway (Little Rock, USA)

Many reviewers described the remodelled rooms as clean, spacious and tidy with homely features such as comfy beds and flat-screen televisions. Lots of visitors mentioned the hotel was fairly quiet considering the proximity of the main road. Guests on longer stays appreciated the self-catering facilities offered in the fully-equipped kitchenettes. Budget-conscious travellers usually felt their stays represented reasonable value for money because the room rates were competitive.

It appealed to guests that there were shopping and dining options in the vicinity of this property near the junction of Interstates 430 and 630 in Little Rock's western outskirts. Furthermore, there were conveniences nearby like bus stops and petrol stations. The free parking appealed to drivers, who also mentioned that they found it easy to reach downtown, local attractions, hospitals, academic institutions and shopping centres plus the airport and the Amtrak station.

Travellers often appreciated the good customer service offered by friendly, professional and helpful members of staff, who also provided a swift check-in. The pet-friendly policy was popular with animal owners.

Many guests welcomed the simple and convenient breakfast, which was offered at no extra cost. However, several critics claimed they were disappointed by the limited choice of food and drink offered on the menu.

Stained bedding, bathrooms and kitchens that could have been more thoroughly cleaned, malfunctioning air-conditioning and slow-draining water were among the cleanliness and maintenance issues which frustrated critics in certain rooms. Some travellers also disapproved of the way the free housekeeping only came once a week. A few guests described encounters with cockroaches.

The free Wi-Fi network underwhelmed several critics who occasionally described a patchy signal or slow speeds.