Hotel Embassy Suites Little Rock (Little Rock, USA)

Guests appreciate that the Embassy Suites Little Rock is easily accessible from major highways, yet far enough away that traffic noise is not a big issue. There are alo several good restaurants and shopping within walking distance. The rooms are often described as "very large" and well kept.

The front desk staff have received many rave reviews for their pleasant and professional customer service. Guests often comment on their smiling faces, knowledge of the area, and ability to handle large groups with efficiency and calm.

Most guests thoroughly enjoy the complimentary breakfast buffet, noting that its impressive variety of hot and cold options includes made-to-order omelets, fresh fruit, yogurt, oatmeal, bacon, and potatoes. Many guests also look forward to the daily Manager's Reception, which generously includes alcoholic beverages and a variety of tasty snacks. The bartenders and wait staff also receive positive reviews for their friendly and attentive service.

A few guests were dismayed by the charge for valet and self parking, particularly given the hotel's location.

Several non-smoking guests were unhappy to find they had been assigned smoking rooms, and in some cases nothing could be done because the hotel was fully booked. Others were bothered by the smell of smoke in common areas.

Though most guests are pleased with the overall condition of their rooms, some have noted areas for improvement in housekeeping, including dusting, bathroom fixtures, and carpets. Others have noted a bit of wear and tear in the furnishings, or feel the bedding is due for an upgrade.