Hotel Extended Stay America Suites - Houston - Med. Ctr. - Greenway Plaza (Houston, USA)

Travellers frequently had good things to say about the helpful, attentive and friendly members of staff who provided a swift check-in and good customer care. Animal lovers liked the pet-friendly policy.

The spacious rooms with well-equipped kitchenettes appealed to guests, particularly those on longer stays because they could prepare meals anytime. Many reviewers found their rooms comfy and clean. Travellers aiming to economize often felt they got good value for money because the room prices were normally inexpensive.

City attractions, sports venues, industrial zones, shopping malls, universities and downtown Houston were all easily reached from this property off Interstate 69, according to many visitors. Texas Medical Center was also nearby, which appealed to many guests. Moreover, the hotel was close to lots of places to eat as well as conveniences like shopping options, bus stops and petrol stations. The free parking also won praise.

Light sleepers sometimes commented that in certain rooms facing towards the freeway they were occasionally disturbed by traffic noise. Meanwhile, lingering smoky smells were reported by guests in some parts of the accommodation despite the non-smoking policy.

Tired-looking items of furniture, slow-draining water, kitchenettes that could have been more comprehensively cleaned and unmade beds were among the maintenance and cleanliness problems mentioned by critics in certain rooms. Furthermore, the free Wi-Fi network reportedly offered underwhelming speeds and coverage from time to time. Some guests also wished the free housekeeping had come more frequently than once a week.

The free breakfast left something to be desired, according to some critics who were disappointed by the limited choice of food and drink that was on offer.