Hotel Extended Stay America Select Suites - Springfield - South (Springfield, USA)

For visitors who were looking for the basics, and a few extras when it comes to at home perks, this hotel fit that requirement. It wasn't exceedingly expensive and provided everything they needed for their stay.

Visitors seem to enjoy the kitchens that each suite contains. Furthermore, they like having a laundry facility on site. This was particularly true for those who were staying longer than a couple of days.

Guests remarked that most of their staff interactions were friendly ones. Employee consistently asked if there's anything guests needed, which made visitors feel welcome and important.

Visitors remarked that the guestrooms have several issues. They cited problems such as cracked tubs, phones that didn't work, furniture that's falling apart, air conditioning units that didn't function and outlets without power. Furthermore, some advertised amenities were missing such as tea and coffee making facilities and dinnerware such as plates and cutlery.

Travellers remarked that the guestrooms aren't as cleanly as expected. They mention issues such as sticky floors, dirty refrigerators, linens with cigarette burns and nicotine smells. Visitors remarked that the hotel grounds could use some attention too since guests found trash outside.

Visitors mentioned that the grab-and-go breakfast that's offered by the hotel isn't very outstanding. Guests mentioned that it's little else than a muffin, granola bar and a cup of coffee. For food in the morning, visitors mentioned you'll want to travel off-site or prepare something in the guestrooms' kitchen.