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Hotel Encanto Riviera (Playa del Carmen, Mexico)

Hotel Encanto Riviera (Playa del Carmen, Mexico)

About Encanto Riviera

Encanto Riviera is a family-oriented, pet-friendly luxury condominium hotel in Play Del Carmen that features  a pool with ocean views and great location minutes from beaches and 5th Avenue. Non-smoking, air-conditioned rooms feature en suite bathrooms with hairdryers and complimentary toiletries.  Cable television, electronic safe and either a balcony or terrace also included in every room and some rooms have full kitchens. Services and amenities offered at this hotel include 24-hour reception, luggage storage, bicycle rental and laundry facilities.  Childcare services, complimentary Wi-Fi service and free parking are also offered. A grill and picnic area is located near the pool area and a number of excellent restaurants line the main street in Playa Del Carmen. Encanto Riviera is located close to Cozumel, Xplor Park, Coba, Tulum and Chichen Itza.  Golfing, sailing, diving, kayaking, windsurfing, horseback riding and fishing are just some of the activities guests can participate in around the area.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

  • LocationExcellent  8.5 / 10
  • RoomsGood  7.6 / 10
  • ServiceExcellent  8.5 / 10

Positive Reviews

positive:

Perfect Location Close to Everything

This hotel is situated in a perfect location that is close to everything.  Guests reported that a beautiful beach, grocery stores, restaurants, retail shops, night clubs, tourist attractions and the main street of the town are only a short walk away.

positive:

Luxurious Rooms with many Amenities

The guest rooms at this hotel are very large and stalked with more amenities than one would expect. Guests reported that the rooms are elegantly-decorated, everything is neat and tidy and the beds are comfortable.

positive:

Beautiful Pool with Nice Views

The hotel's swimming pool is located on the rooftop where it overlooks some spectacular views of the surrounding area. There are plenty of lounge chairs and the pool itself is spacious and relaxing.


Negative Reviews

negative:

Unaccommodating and Uncaring Staff

Guests reported that staff members don't seem to care about guests or any issues that arise with them. There is often no one around to answer questions or to assist with anything, they are unhelpful when things go wrong and offer no apologies or compensat

negative:

There's a lot of Noise Around the Hotel

There are a lot of parties at this hotel and guests reported that these parties tend to get loud with drunken, yelling partiers coming and going at all hours. There is a lot of noise coming from traffic on the road outside and the nearby bus station.


All amenities

Property amenities
  1. Entrance hall/lobby
  2. Express check-in
  3. Lift
  4. Parking
For children
  1. Childcare
Wellness / Spa
  1. Massage
  2. Solarium
Accessibility
  1. Wheelchair accessible
Room amenities
  1. Balcony (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
Sports facilities
  1. Bike rental
  2. Surfing
  3. Diving
Hotel characteristics
  1. LGBTQ+ friendly

Arrival / Departure

  1. Check in: 15:00

Contact

Calle 10 bis entre 20 y 25 , 77710 , Playa del Carmen , Mexico
Telephone: +52(984)1471103 | 

Frequently Asked Questions about Encanto Riviera

  • Is there a pool area at Encanto Riviera?

    Yes, Encanto Riviera offers 1 pool area.

  • Are pets allowed at Encanto Riviera?

    Yes, Encanto Riviera has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Encanto Riviera?

    Yes, Encanto Riviera provides Parking for guests.

  • Where is Encanto Riviera located?

    Encanto Riviera is located in Calle 10 bis entre 20 y 25, 77710, Playa del Carmen, Mexico.

  • Which popular attractions are close to Encanto Riviera?