Hotel Embassy Suites by Hilton San Rafael Marin County (San Rafael, USA)

Most guests say that the hotel offers great complimentary breakfast, with a lot of choices. They note that the buffet is well-stocked and ideal for grab-and-go eaters, and that the cooked-to-order meals are delicious and have plenty of variety for picky eaters.

Many guests say that the housekeeping staff is doing a great job keeping this somewhat dated hotel clean from top to bottom. They note that rooms are cleaned daily, that the bathrooms are spotless, and that common areas get the attention they deserve.

Most guests feel that the employees are truly at the top of their game, making sure that guest feel welcomed, and resolving all minor issues in a stride. Some guests say that the staff is ready to help out, and offer advice about activities to engage in in the area, which is greatly appreciated.

Some guests feel that the rooms and the property itself are a little dated, saying that the furniture is starting to show signs of wear and tear. Several guests say that simply replacing the stained carpeting would bring the rooms to a whole new level, noting that hotel renovation is scheduled for the near future.

Several guests note that the room walls are very thin, and not especially well soundproofed, saying that this contributes to the noise levels in the rooms. They suggest that light sleepers pack their earplugs for a more pleasant stay.

Some guests note that their own Internet service is blocked by the hotel jamming equipment, saying that that is an inconvenience, especially since the hotel charges for Internet access. They suggest talking to the front desk should this prove to be a problem, as they can rectify the situation.