Hotel Econo Lodge Inn & Suites Central (Medford, USA)

Guests are pretty impressed with the standard of accommodation they receive for the low rate paid. They are quite surprised that a budget hotel is so nice and clean, the rooms are spacious and the beds pretty comfortable.

Guests find the hotel's facilities to be of a good quality overall. There is a nice pool at your disposition for a start. There are also modern microwaves, fridges and flat screen TVs in your room too.

Guests appreciate being so close to the I5 with a variety of stores and dining options nearby. This makes it an ideal stop-over if you're on a long road trip.

If you are a fan of biscuits and gravy, you may be in heaven here. However, if you stay a long time, you may end up being put off them for good. You see, there doesn't seem to be a lot else served up for breakfast. Guests feel there is lots of room for improvement and the choice could be increased to maybe include eggs, meat or fresh fruit.

Guests highlight several problems of dysfunctional equipment and plumbing. Air-conditioning seems to be the biggest culprit. Guests complain that is doesn't function very well - if at all. And when it does work it seems to be loud. The Wi-Fi also doesn't seem to be very reliable. Guests find connection to be poor and have difficulty getting reception.

Guests frequently find the staff – and especially the management – to be incredibly rude and lack basic customer service skills. There are also several cases of administration errors with booking companies and rooms being unavailable upon arrival.