Hotel Eastern Inn & Suites (North Conway, USA)

The customer service at the Eastern Inns has received a lot of plaudits from former guests. Not only are the staff members considered very welcoming and friendly, but they are also reportedly helpful and efficient when it comes to dealing with any issues or enquiries.

The inn boasts a large selection of recreational facilities - something that has thrilled many past visitors. With public amenities such as a game room, indoor swimming pool and hot tub, exercise room and outdoor playground, you are spoilt for choice when it comes to things to do on-site at the accommodation.

Although they have received some criticism for being under-equipped, most previous guests were happy with the rooms at the Eastern Inns. Along with comfortable beds, the rooms are noted as maintaining high cleanliness standards.

Perhaps the most common grievance about the Eastern Inns relates to its outdated appearance. Many guests have commented that various aspects of the inn, from the rooms to the breakfast area, are showing signs of age and distress.

Some past visitors have mentioned that, while they are comfortable for the most part, the rooms at the inn can be on the small side. This has made simple tasks such as moving around the rooms and adequately storing belongings an inconvenience.

A small number of previous guests that stayed at the Eastern Inns have complained that noise - specifically the clamor from the accommodation's game room - can be disruptive.