Hotel Comfort Inn & Suites North East Denver (Denver, USA)

Guests mentioned that the staff goes out of their way to make people feel welcome and does their best to accommodate their needs. The majority of visitors said they had a positive experience with the staff.

The majority of visitors enjoyed the free breakfast on some level - whether it's the number of choices available or the actual food itself. Most of the visitors who tried breakfast thought that it was good and suited their purpose.

The hotel isn't far from major expressways, according to visitors. It's also near downtown and the airport. So for people looking for an economical solution to staying around Denver, many people enjoyed this hotel for that reason.

Visitors mentioned that some rooms reeked of nicotine and old cigarette smell. According to guests, although it's designated as non-smoking you wouldn't know it based on the smell in some areas.

Visitors mentioned that areas like the elevators, carpets and even the luggage carts could use a good scrub down or replacement. According to some guest there's just a high level of neglect going on so it felt more like a roadside motel than a leisure hotel.

Guests remarked that, aesthetically, the hotel really needs some upgrades, particularly the rooms. When coupled with how much visitors are charged, they felt the accommodations should look more modern and newer. They cite issues like ceilings that are peeling, trim that's missing and even some room numbers that are gone.