Hotel Channel Road Inn (Santa Monica, USA)

Many satisfied guests made note of the soft classical music that pipes through the hotel's ground floor common areas. They were also pleased with the evening wine and appetisers made available by the hotel staff, as well as the tasteful decoration.

Many guests loved the location, within walking distance of the beach without being too far from the sights and sounds of Santa Monica and the greater Los Angeles area. Free parking made it easy for those with cars to park, while others used Uber to explore during the day.

Breakfasts kicked off each day for many guests, and proved to be a bright spot for many satisfied reviewers. They particularly liked the ability to watch as the food was being prepared, and felt that breakfast was a social hour instead of a groggy and forced experience.

During the summer months, some guests struggled with the heat. Santa Monica can get warm at night, and when they complained about the temperature to staff, they discovered that the AC units were old and simply did not do a good job of cooling the rooms.

Some disappointed guests complained about the service, which they described as 'frosty' and 'inadequate.' While the Channel Road Inn advertises itself as a bed and breakfast, some felt that the environment was much more in line with that of a hotel chain.

Depending on the season, and the location of the rooms, some guests were unable to sleep due to the noise. During the warm summer months, open windows let in the sounds of the highway, while rooms on the ground floor were exposed to kitchen noise.