Hotel Capilla del Mar (Cartagena, Colombia)

The hotel was found to be a good location in Cartagena by guests who stayed here. The hotel was a close distance from the beach, the shops and the restaurants. Guests were happy to explore the area on their own terms.

The staff were found to be friendly by guests who stayed here. They were amiable with guests and answered their questions. The service was found to be attentive and efficient. There is even security in the beach area and the guests felt comfortable.

The breakfast was found to be a good morning meal for guests who enjoyed the various items available. There were various items like coffee and fresh fruit to choose from. The spacious dining room was also a nice place to have the breakfast.

The bathrooms were thought to have a bad smell by guests who would have liked to have cleaner bathrooms. The drainage of the bathrooms did not help with feeling to have a fresh start.

The swimming pool was found to be too small and old for guests. They felt the pool was not adequate for the amount of people using it and that it was not clean enough.

The hotel was found to be dated and in need of a renovation. The facilities were a bit dated and run down, along with the furnishings and beds. The pillows were hard and the bed sheets. The maintenance of the bathrooms was not good and needed to be replaced.