Offering magnificent views of the Bocagrande Beach and the Caribbean Sea, Atlantic Lux hotel features an outdoor pool, Turkish bath, and spa tub where guests can relax. Rafael Núñez International Airport is only 15-minute drive from this hotel. The accommodations are fully air-conditioned and have free Wi-Fi access. Amenities include a minibar, safety deposit box, private bath, hairdryer, water heater, and LCD cable TV. Upgraded rooms have separate living areas and balconies. Atlantic Lux hotel offers an on-site casino, fitness centre, exhibit space, and function room with audiovisual equipment. Shuttle & airport transfer services, currency exchange, and laundry service can be availed at the 24-hour reception area. The hotel’s restaurant serves delicious breakfast, as well as local and international dishes for lunch and dinner. Hospital Naval de Cartagena and Castillo Grande Beach are just a five-minute drive from this hotel. The Palace of Inquisition Museum is ten-minute drive away.
According to previous guests, the location of the property is perfect for going to the beach, which is just a couple of blocks away. There are several stores and various dining options along the way. To go to the Old City, guests only had to ride a cab for five minutes, for an affordable fare.
Most of the staff members are friendly and accommodating, and this good service is pointed out by many guests. Staffs are always smiling and eager to help. The employee key of this property, a man named ‘Christian', was mentioned many times for his charm and hospitality.
There was no negative feedback about the size of the rooms. All quarters are spacious, with enough room for guests to put their luggage and walk around. Guests who booked rooms with balconies were totally impressed, having a big room and a splendid view of the ocean.
Most machines in the fitness room were broken, and there were no towels there as well. Many guests also reported that the Turkish bath wasn't functional when they were staying there. Even the parking lot was reported by many to be narrow and dirty.
Previous guests have reported to the front desk about various housekeeping issues. Among these are that the housekeepers seem to always forget to pick up the dirt under the beds, properly clean the bathroom, and take out the trash.
Many guests complained of the poor quality mattresses available in their room, while others were unsatisfied with the pillows that they had. Some of them even reported to the front desk to have another set of mattress and pillows be brought up to their quarters.
Yes, Atlantic Lux offers 2 pool areas.
Yes, Atlantic Lux has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
No, Atlantic Lux doesn’t provide parking.
Check-in at Atlantic Lux is available from: . Check-out time is by .
Atlantic Lux is located in Avenida San Martin No. 8-20, Bocagrande, 130001, Cartagena, Colombia.
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