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Hotel Brookside Lodge (Gatlinburg, USA)

Hotel Brookside Lodge (Gatlinburg, USA)

About Brookside Lodge

The Brookside Resort is situated in the Great Smoky Mountains Park along the impressive Roaring Fork River and within walking distance of Downtown Gatlinburg. Each rustic room is equipped with a microwave, a refrigerator, free Wi-Fi and an in-room safe. Rooms in Clingman Tower and Leconte Tower feature a new flat-screen TV, a balcony and a wet bar. The hotel boasts a fitness center, a volleyball court, a playground, a local shuttle, two outdoor pools, laundry facilities, conference rooms, hiking trails and free on-site parking. Guests can enjoy a free breakfast, which consists of biscuits and gravy, oatmeal, juice and coffee, and nearby restaurants include Flapjacks Pancake Cabin, Geno’s Pizza and Greystone Grill. The Brookside Resort is right next to the Salt and Pepper Shaker Museum and less than one mile from Ripley’s Aquarium of the Seas, Cooter’s Place, Cupid’s Chapel of Love and the Shops at Carousel Gardens.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym

Rating overview

8.2
trivago Rating Index® based on 3345  reviews from:
  • Hotels.com(8.2/10)
  • LocationVery good  (8.2 / 10)
  • RoomsFair  (7.2 / 10)
  • ServiceGood  (7.7 / 10)
  • CleanlinessFair  (7.1 / 10)
  • Value for moneyGood  (7.5 / 10)

Positive Reviews

positive:

Beautiful and convenient location.

Guests liked the hotel's location along Roaring Fork River with a trolley stop right across the street and ample shopping and dining options nearby, and it is only a short walk to Downtown Gatlinburg.

positive:

Amenities offer great value

Guests found that the various amenities were quite useful and worth their money, since they could make use of the hotel's free Wi-Fi, two pools that included slides, a Jacuzzi, a children's pool, a gym and didn't have to worry about finding parking.

positive:

Comfortable rooms.

The rooms resemble cabins with their wooden paneling and rustic décor, and guests stated that it matched the surroundings. They especially liked the fact that the rooms included riverfront balconies, and many of them also had cozy fireplaces and convenient kitchenettes.


Negative Reviews

negative:

Housekeeping services somewhat inconsistent

Several guests noted that the housekeeping staffed seemed to do a bit of a superficial job at times, since the beds weren't made, towels were not replaced even though wet and some areas simply weren't cleaned.

negative:

Dated rooms.

According to guests, the rooms appear quite dated and could use some modernizing. While the hotel has a rustic theme which works with the environment, some guest noted that the rooms' décor should be a bit more modern. They stated that the bathroom and kitchen seemed to have been installed in the 1970s and might never have been updated.

negative:

Breakfast not a crowd-pleaser

The breakfast area is dark due to the wood paneling and the insufficient lighting, and guests thought that the meal didn't provide enough variety, as there were often a couple of dishes to choose from such as bagels, cereal and biscuits and gravy.


All amenities

Property amenities
  1. Lift
  2. Gym
  3. Parking
  4. Terrace
  5. Outdoor swimming pool
  6. Conference rooms
  7. Non-smoking rooms
  8. PC with internet
  9. Snack bar
  10. Deck chairs
  11. Laundry service
  12. WiFi in public areas
For children
  1. Cot
  2. Playground
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Shower
  3. Openable windows
  4. Television
  5. Hairdryer
  6. Electric kettle
  7. Air conditioning
  8. Desk
  9. Sitting area
  10. Telephone
  11. Safe
  12. Cable TV
Sports facilities
  1. Volleyball
  2. Fitness

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 11:00

Contact

463 East Parkway , 37738 , Gatlinburg , USA
Telephone: +1 8654360039 | 

Frequently Asked Questions about Brookside Lodge

  • Is there a pool area at Brookside Lodge?

    Yes, Brookside Lodge offers 2 pool areas.

  • Are pets allowed at Brookside Lodge?

    No, Brookside Lodge doesn’t allow pets.

  • Is parking available at Brookside Lodge?

    Yes, Brookside Lodge provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Brookside Lodge?

    Check-in at Brookside Lodge is available from: . Check-out time is by .

  • Where is Brookside Lodge located?

    Brookside Lodge is located in 463 East Parkway, 37738, Gatlinburg, USA.