Hotel Best Western Plus Harrisburg East Inn & Suites (Harrisburg, USA)

If you're specifically booking this hotel because you want a peaceful place to sleep, this hotel should meet that need. Guests said they were not disturbed by noises while on the property, and that even amenities that can be loud, such as the air conditioners, were not distracting.

This hotel is just over three miles from Harrisburg International Airport, and many guests chose to stay here before early flights. They also appreciated that other attractions are nearby, such as restaurants.

Guests usually found the front desk staff members to have good attitudes and be very polite. These characteristics often helped guests feel especially welcome upon arrival. Many guests said the hospitality of the front desk staff was a highlight of their stays.

Despite the atmosphere in the room being conducive to sleeping, some guests commented that the mattresses were very hard. This attribute may make it initially hard to drift off, but guests usually found it did not prevent them from slumbering altogether.

Some guests found they had no cleanliness issues to discuss for their respective rooms, but others talked about how there was a definite lack of good housekeeping practices. Several said it seemed the housekeeping staff just did not care about being attentive or performing each housekeeping task carefully. Guests also said the hotel is being renovated in stages, and that construction crew items sometimes left equipment in public areas. This also gave a feeling of uncleanliness, not to mention incompleteness.

Even when staff members were alerted to issues with the rooms or facilities, they did not always fix them or relocate guests. This frequently caused frustration.