Hotel Best Western Plaza Saugatuck (Saugatuck, USA)

With freebies like WiFi and parking thrown in, guests say this hotel offers good value for money. You should find most things you need in your room, along with plenty of space for the whole family, so you can enjoy a comfortable stay in Saugatuck without it costing the earth.

The continental breakfast hits the spot for most guests, providing a range of items, from waffles to fresh fruit, along with Arabica coffee and fruit juices, giving you a tasty start to the day. Considering it's a free breakfast, the array of food is impressive.

You should enjoy a peaceful night's sleep at this hotel, since guests say that it's calm and quiet. Rooms are well insulated, so there's minimal noise disturbance, either from inside or outside the hotel - so you can just check in and relax.

The standards of cleaning in this hotel aren't the best, with guests reporting dust and cobwebs, or bedding which doesn't seem to be entirely clean. Staff are usually quick to resolve these kinds of problems, but you may not get the best first impression of the room.

It's worth noting that there's no elevator at Best Western Plaza Saugatuck, so if you're on the upper floor, you'll have to drag your luggage up the stairs. Some guests have found this a bit of a problem, so if you'll find the stairs hard to manage, it's worth requesting a ground floor room.

Guests mention that some rooms and hallways have a stale smoke smell, which in some cases is overpowered by air freshener - not always a better smell. The hotel could probably use a deep clean to eradicate the smells altogether, but for now you'll have to put up with them.