Hotel Best Western Laval-Montreal & Conference Centre (Laval, Canada)

Guests were satisfied by what was offered on the hotel's complimentary breakfast buffet. They appreciated how both hot and cold fare is available, and overall, thought the amount of choices was excellent and better than expected.

Guests liked the beds in this property. Assuming your experience will be similar to theirs, you can expect to sleep well and wake up feeling refreshed and ready to start your day.

If you're trying to take a cost-conscious trip, this property is a good choice. Guests commented that they thought the prices were reasonable, especially considering the amenities the hotel offered within the rooms and in the property's public areas.

Guests were disappointed by how the staff treated them. There were numerous complaints about how the staff members did not seem interested in offering assistance, and guests also gave feedback to say they were treated rudely, or that the workers had cold attitudes. Generally, these issues tarnished guests' opinion of this hotel.

Guests warned that you may have difficulty using the Wi-Fi while staying here. They commented that the speed was very slow, and said the connection dropped frequently.

Guests were taken aback after realising this property has some rooms that are down in the basement and don't have windows that face the outside. These units tended to make guests feel claustrophobic and they said the lack of natural light made it hard to determine what time of day it was.