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Hotel Best Western Lanai Garden Inn & Suites (San Jose, USA)

Hotel Best Western Lanai Garden Inn & Suites (San Jose, USA)

About Best Western Lanai Garden Inn & Suites

Located in downtown San Jose, Best Western Lanai Garden Inn & Suites is a 3-star property providing comfortable accommodation with excellent customer service. The guest rooms feature a flat-screen TV, work desk, refrigerator, microwave, separate seating area, tea/coffee maker and a private bathroom with hairdryer. Guests can relax their senses with a dip in the outdoor pool and spend a lazy afternoon by the pool on the sun terrace. Best Western Lanai Garden Inn & Suites offers a business center and 24-hour front desk along with free Wi-Fi and on-site parking for guest’s convenience. Indulge in a fresh and hearty breakfast including waffles, bakery products and juices, which is served complimentary at the in-house breakfast room. San Jose State University, San Jose McEnery Convention Center and San Jose International Airport are easily accessible. East Ridge Mall, Winchester Mystery House and Raging Water Park are in close proximity to the hotel.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets(Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

8.2
trivago Rating Index® based on 1231  reviews from:
  • Hotels.com(8.2/10)
  • LocationGood  7.8 / 10
  • RoomsGood  7.8 / 10
  • ServiceVery good  8.2 / 10

Positive Reviews

positive:

Central location is a highlight

The central location of Best Western Lanai Garden Inn & Suites has been liked by most of the past guests. The property is minutes away from downtown San Jose, corporate and entertainment district. Also allows easy access to shopping malls and other tourist attractions.

positive:

Friendly team at work

The friendly team at this property does a commendable job with assisting guests. Guests have expressed their gratitude towards the hospitable team, may it be reception, housekeeping or service.

positive:

Spacious room is ideal for travelers

As mentioned by past guests, the large and spacious rooms at this property are ideal for couples and families traveling with little ones. There is enough storage area and room for you and your young ones to move around without bumping into things.


Negative Reviews

negative:

Zero sound isolation

As expressed by past guests, Best Western Lanai Garden Inn & Suites can do better with sound isolation in the room as some of past guests suggested that rooms facing the road side had some traffic noise coming off the street.

negative:

Bathroom didn't meet expectations

As per some of the past guests, the bathrooms at this property didn't meet guest expectations when compared to the rooms. The walls are cramped and the shower doesn't seem to have any pressure. Even the towels kept in the bathroom were dirty in some instances.

negative:

Breakfast wasn't a treat

While staying at this property, some of the past guests didn't enjoy the buffet breakfast as they felt it lacked variety with limited fruits and juices options. Also, the quality of food has not been appreciated by past guests.


All amenities

Property amenities
  1. Entrance hall/lobby
  2. Express check-in
  3. Non-smoking rooms
  4. Snack bar
For children
  1. Cot
Room amenities
  1. Balcony (upon inquiry)
  2. Television
  3. Hairdryer
  4. Electric kettle

Arrival / Departure

  1. Check out: 11:00

Contact

1575 Tully Road , 95122 , San Jose , USA
Telephone: +1(408)9298100 | Fax: +1(408)9298140

Frequently Asked Questions about Best Western Lanai Garden Inn & Suites