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Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel (Des Moines, USA)

Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel (Des Moines, USA)

About Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel

Located near the intersection of Interstate 35 and 80, the three-star Holiday Inn Des Moines-Northwest places guests near Camp Dodge and shopping at Merle Hay Mall. Hotel facilities include an indoor pool and a complimentary airport/area shuttle. En-suite rooms are equipped with flat-screen TVs, pillow menus, coffee makers, and complimentary Wi-Fi. Suites with kitchenettes and whirlpool tubs are also available. Facilities at the Holiday Inn Des Moines-Northwest include business and fitness centres, meeting and conference space, coin laundry, porter services, and express check-in. On-site parking is free. The on-site restaurant, Bennigan’s Irish-American Grill & Tavern, opens daily for breakfast, lunch, and dinner. Room service is also available. Alternative dining spots in the area include Wendy’s and Bandit Burrito. The hotel lies seven miles from Living History Farms, nine miles from downtown Des Moines, and within 13 miles of Blank Park Zoo and the Iowa State Fairgrounds.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym

Rating overview

  • LocationVery good  8.3 / 10
  • RoomsFair  7.4 / 10
  • ServiceVery good  8.2 / 10

Positive Reviews

positive:

Good location

Guests have tended to rate the location of this hotel highly, finding the property easy to access from the freeway. A car would be beneficial although if you don’t have transport, the hotel’s shuttle service is found to be convenient. Guests have found that area attractions and dining spots are within easy reach.

positive:

Enjoyable breakfast

Although some guests mention that they would have preferred that breakfast was included in the room price, most have enjoyed the standard of the breakfast and, indeed, the other meals available from the on-site restaurant.

positive:

Nice pool

The pool at this hotel attracts plenty of positive feedback. Most guests describe it as clean, well maintained, and of a sufficient size, also commenting that the water is a nice temperature.


Negative Reviews

negative:

Rooms could be improved

While typically finding the beds comfortable, previous guests have been rather disappointed by the overall standard of the rooms. The accommodation is found to be small and dated in appearance with fairly numerous examples of poor maintenance.

negative:

Some issues at reception

Although guests have found the staff here is friendly, reviews of this hotel do suggest that there are occasional issues with the service at the front desk. Guests have reported that their room was not ready upon arrival and have also found the staff a little apathetic when it comes to offering pertinent information about the hotel.

negative:

Mixed feedback about Wi-Fi

Although some guests have encountered very few issues with the Wi-Fi and have been able to stream content from services such as Netflix, others have described the quality of the Internet here as atrocious and barely usable.


All amenities

Property amenities
  1. Business centre
  2. Entrance hall/lobby
  3. Express check-in
  4. Gym
Accessibility
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Shower
  2. Television
  3. Hairdryer
  4. Central heating
Sports facilities
  1. Fitness
Theme / Type
  1. Convention hotel

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

4800 Merle Hay Road , 50322 , Des Moines , USA
Telephone: +1(515)2784755 | Fax: +1(515)2782846 | 

Frequently Asked Questions about Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel

  • Is there a pool area at Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel?

    No, Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel doesn’t offer pool areas.

  • Are pets allowed at Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel?

    Yes, Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel?

    Yes, Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel provides Accessible parking for guests.

  • What time is check-in and check-out at Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel?

    Check-in at Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel is available from: . Check-out time is by .

  • Where is Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel located?

    Holiday Inn Hotel & Suites Des Moines-Northwest, an IHG Hotel is located in 4800 Merle Hay Road, 50322, Des Moines, USA.