Holiday Inn Express & Suites Kansas City Airport, an IHG Hotel (Kansas City, USA)

This hotel offers excellent convenience in relation to the Kansas City International Airport. Not only is this hotel situated just two miles from the airport, but it also offers its guests the service of a complimentary shuttle to and from this airport. This has proved to have saved time and effort for guests needing easy access to this airport.

Many positive reviews have indicated that this hotel offers guests a delicious, premium breakfast buffet which affords guests convenience in that they need not leave the premises in order to find a great meal to start their day.

Guests have been pleased with the level of service received at this hotel. The check-in process is efficient, issues are handled quickly and guests are made to feel valued. What also contributed is the all-round friendliness of staff members and how they are always happy to share a smile and a friendly greeting.

There have been complaints made about the in-bathroom amenities being faulty. Issues such as the bathtub and shower drains not draining properly or being clogged and shower doors leaking have been made mention of which contributed to negative reviews.

Guests have been frustrated with the noise levels encountered when staying at this hotel. Although the hotel is located close to a highway, this did not add to noise levels. The main contributor to noise in this hotel is neighboring guests as, reviews suggest, the walls are too thin.

Guests have not been pleased with the speed and quality of the internet access at this hotel. The Wi-Fi connection is said to be slow and weak and guests could not browse the internet or use the connection offered for work purposes without difficulties.