DoubleTree by Hilton Hotel Philadelphia Center City (Philadelphia, USA)

Guests vacationing in Philadelphia appreciate the hotel's central location on the Avenue of the Arts, steps from many theaters, restaurants, and nightlife. Walnut Street, Reading Market, the Liberty Bell, City Hall, and many other top tourist destinations are within walking distance as well. The nearby Broad Street Subway stop offers sports fans direct access to the Eagles Stadium and Flyers Arena, and there is also a hop on hop off bus stop right across the street.

The DoubleTree Philadelphia City Center has 26 floors, and guests often comment on the excellent views of South Broad Street and the William Penn statue. The rooms are also often described as spacious and comfortable, with cozy beds.

Many guests give the front desk, valet, and wait staff rave reviews for their friendly and professional customer service, commenting often on their cheerful, efficient approach. The concierge team is happy to provide recommendations or directions, arrange transportation, and answer questions. The warm cookies in the lobby are a welcoming touch as well.

Several guests found their rooms too noisy for a good night's sleep. Reported issues include street noise, elevators, fellow guests in the hallways or neighboring rooms, and the vending machines.

Several guests have reported difficulty accessing the internet, or else found the service too slow. Others were irritated to find that the service is not free, though it is possible to book at a rate which includes Wi-Fi.

The furnishings in the older part of the hotel are generally described as a bit worn, and the decor as dated or bland. Some have also noted peeling paint, worn carpeting, and tired bathroom fixtures.