Capital Hill Hotel and Suites (Ottawa, Canada)

The location of the hotel is its primary asset. It is close to many of the city's tourist attractions, many restaurants, and shopping centers. Moreover, the hotel is just a five-minute walk to Rideau Canal.

All rooms were in decent size, and you will have no trouble finding an extra space for you stuff. Although there may be some issues with the bathroom, the facility still has lots of space. Even the elevator is wide and can accommodate many people at the same time.

Capital Hill and Suites' staff members have a reputation for being friendly and accommodating; asking them for instructions and request should not be problematic and intimidating. In addition, they will not hesitate to go the extra mile to help you with any of your concerns.

Parking could be problematic. The hotel's parking area does not have enough space for all the guests. When you're successful of finding a space for your vehicle, the management will require you to leave your car keys to them so they can move your car around when necessary. Furthermore, parking comes with a fee.

The Internet connection provided by the hotel for free is slow and unreliable. The business center is small, with only two work desks, and is always packed with guests. However, the Ottawa Public Library is just down the street where the Internet is fast and free.

You might discover that the supplies of the former guests are still lingering in the bathroom, the bin is still full, or that there were still hairs in the bed. You should call the staff to have this issues fixed, or request for a room exchange.