Best Western PLUS Sanford Aiport/Lake Mary Hotel (Sanford, USA)

Guests often use this hotel as a stopover before a flight or a cruise. An early breakfast (starts at 4.30am) and the free airport shuttle offers convenience for short-term guests.

While some guests report issues such as odd smells, the vast majority find the rooms and suites at the hotel offer an acceptable standard of accommodation. The beds are clean and comfortable and the addition of DIRECT TV and free (reliable) Wi-Fi is pleasing to most people.

The staff at the hotel typically attract positive feedback, with many guests commenting that they found the check-in process was smooth and efficient. The staff is generally friendly and helpful when dealing with issues or queries brought to their attention.

A number of guests mention that they found the hotel's parking lot was crammed with cars. Finding a space during busier periods may prove problematic.

One downside to breakfast starting so early is that guests who didn't have onward travel plans and came down to eat later found that certain items had run out or were cold/dry. Naturally, this is an area of concern for guests who stay on a longer leisure break.

Several guests found the pool water wasn't as clean as they would have liked, although it wasn't so bad that they chose not to use the facilities. Some review also indicate disappointment with the positioning of the pool near the highway.