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Best Western Plus Carlton Plaza Hotel (Victoria, Canada)

Best Western Plus Carlton Plaza Hotel (Victoria, Canada)

About Best Western Plus Carlton Plaza Hotel

Best Western Carlton Plaza is located in the Lower Johnson district of Victoria, the capital of British Columbia, Canada. All rooms are en-suite with air-conditioning and heating, and they include a desk, safe, bar fridge, kettle, and a drip coffee maker. Complimentary bottled water is also available. Rooms also feature a well-equipped kitchen and seating area with a sofa. Larger suites have a table and chairs. Best Western Carlton Plaza has a fitness centre, while guests can also make use of complimentary bicycle rental and Wi-Fi. The London Tube Restaurant at Best Western Carlton Plaza offers pub-style food. Guests with kitchen facilities can of course prepare their own meals. The Lower Johnson district of Victoria has good restaurants, weekly markets and boutique shops, while the nearby Royal BC Museum houses a collection of art, culture and a history of native people of the North West.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets(Unavailable)
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

8.7
trivago Rating Index based on 3829  reviews from:
  • Hotels.com(8.8/10),
  • LocationExcellent  8.9 / 10
  • RoomsGood  7.8 / 10
  • ServiceExcellent  8.9 / 10

Positive Reviews

positive:

A good location and easy to get around town

Within a few-minutes walk of Best Western Carlton Plaza there are food markets, shops, coffee shops, pubs and restaurants. Guests say that the hotel is well located in downtown Victoria with popular destinations being only five to ten-minutes walk away, so they do not need to use their car while there.

positive:

Great staff

Staff at Best Western Carlton Plaza are found to be polite and welcoming. They provide excellent service, and are eager to help guests by accommodating any requests where they can, not mention quickly resolving any negative issues which may arise. Staff are happy to offer advice about local attractions and dining options, too.

positive:

Use of bicycles - for free!

The hotel is happy to lend its guests complimentary bicycles to get around Victoria, a service that goes down really well. The service is novel, fun and above all free!


Negative Reviews

negative:

Parking is not free on-site

Parking is available at Best Western Carlton Plaza but this is valet parking which incurs an additional daily cost. Guests would appreciate parking being included in the room rate and note that as the valet parking is off-site it does take approximately 15-minutes for their car to be available.

negative:

Hit-and-miss Wi-Fi connection

On the plus side, Best Western Carlton Plaza offers complimentary Wi-Fi to all its guests. This is clearly a good thing. However, as can be the case with older buildings, the Wi-Fi signal is not very strong, with guests reporting the quality of the connection to be hit-and-miss.

negative:

Small rooms

Some guests have noted that, while the rooms at Best Western Carlton Plaza are generally considered to be clean and comfortable, some of the rooms are on the smaller side and this can make the stay feel less comfortable than ideal.


All amenities

Wellness / Spa
  1. Beauty salon
Property amenities
  1. Entrance hall/lobby
  2. Express check-in
  3. Porter service
  4. Non-smoking rooms
For children
  1. Cot
Room amenities
  1. Openable windows
  2. Television
  3. Hairdryer
  4. Central heating

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 12:00

Contact

642 Johnson Street , V8W 1M6 , Victoria , Canada
Telephone: +1(250)3885513 | Fax: +1(250)3885343 | 

Frequently Asked Questions about Best Western Plus Carlton Plaza Hotel

  • Is there a pool area at Best Western Plus Carlton Plaza Hotel?

    No, Best Western Plus Carlton Plaza Hotel doesn’t offer pool areas.

  • Are pets allowed at Best Western Plus Carlton Plaza Hotel?

    No, Best Western Plus Carlton Plaza Hotel doesn’t allow pets.

  • Is parking available at Best Western Plus Carlton Plaza Hotel?

    No, Best Western Plus Carlton Plaza Hotel doesn’t provide parking.

  • What time is check-in and check-out at Best Western Plus Carlton Plaza Hotel?

    Check-in at Best Western Plus Carlton Plaza Hotel is available from: . Check-out time is by .

  • Where is Best Western Plus Carlton Plaza Hotel located?

    Best Western Plus Carlton Plaza Hotel is located in 642 Johnson Street, V8W 1M6, Victoria, Canada.