The Springs Hotel and Spa offers 2-star lodgings in Hot Springs, Arkansas, right on the edge of the Hot Springs National park and across the road from the National Park Aquarium. This hotel has its own thermal baths with full spa treatments available, and is in the Arts and Historic district, within ten minutes’ walk of Bathhouse Row and The Gangster Museum of America. Most rooms have private balconies, and offer downtown and mountain views, while each has free Wi-Fi, a TV, en-suite bathroom and a coffee maker. Free parking is available and the hotel has a seasonal, outdoor pool and terrace. The Springs Hotel and Spa has a full-size kitchen capable of hosting banquets of up to 150 people, and a wide range of bars and restaurants are within a short walk. Little Rock and Little Rock Airport can be reached within an hours’ drive.
The Springs Hotel and Spa's main pulling point seems to be its location; which was found to be great for touring the historic sector of town, heading to Bath House Row, dining out or heading for a few drinks, while there are also National Park hiking trails close by.
Guests appreciated the well-maintained lobby area of the hotel, which they said was beautiful and the highlight of the otherwise unkempt historic building.
Some of those who stayed mentioned that the beds were nice and comfortable and others were happy that all rooms came with a balcony.
Some guests were disappointed that the hotel's bar and restaurant are no longer open, with no breakfasts available, while the spa was occasionally found to be closed or booked out. Additionally, a fair number of guests have reported some loud internal and external noise, so bring your earplugs just in case.
The rooms and furnishings were found to be run down and worn, with stains present and things like the air conditioning and TVs sometimes needing maintenance. Guests also said they came across mold in bathrooms, some unpleasant smells and many said the level of cleanliness was unsatisfactory.
Guests sometimes said it was hard to find a parking spot and felt that it was not the most secure area to do so. Furthermore, The Springs Hotel and Spa's staff was thought to be unfriendly by some and others reported poor customer service.
Yes, The Springs Hotel and Spa offers 2 pool areas.
Yes, The Springs Hotel and Spa has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, The Springs Hotel and Spa provides Parking, Accessible parking for guests.
Check-in at The Springs Hotel and Spa is available from: . Check-out time is by .
The Springs Hotel and Spa is located in 135 Central Avenue, 71901, Hot Springs, USA.
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