The Royal Hotel Thurso is a comfortable, luxury hotel set in Thurso on the north coast of Scotland, regarded as the gateway to Orkney, offering stunning sandy beaches and towering cliffs. Each of the 103 bedrooms benefits from en-suite facilities, WiFi, Freeview TV, tea and coffee-making facilities and other basic amenities. Rooms are simply and tastefully decorated to suit every guest. The hotel offers free parking for guests, as well as an airport stopover service. WiFi is available throughout the hotel, and there are a range of conference and function rooms available to suit any event. The Royal Hotel Thurso offers two dining options to suit every guest and occasion. The Orkney Restaurant offers a la carte and table d’hôte menus as well as an extensive wine list. MacNabs Bar offers a less formal dining environment, where a bar menu provides lunches and dinners. The hotel is located in the centre of Thurso.
A number of guests comment that Thurso is a good base for those wishing to explore the surrounding area. A large proportion of guests to the hotel seem to be on coach trips, and comment that the hotel provides a good base for a number of trips in the surrounding area.
Rooms are generally described as clean and comfortable. Rooms seem to be serviced daily by housekeeping staff, who provide fresh sheets and towels daily and rooms generally seem to be well kept and looked after.
Whilst there are some more negative reviews regarding food, the majority of reviews seem to suggest that food is of a decent quality, with a large and varied menu. The kitchen, reportedly, is able to cater for dietary requirements and intolerances, and guests comment that portions are plentiful.
A number of guests suggest that the hotel would benefit from renovation. Guests comment that the exterior of the building needs repainting, and the general consensus seems to be that the interior decor is tried and dated.
The reviews concerning customer service seem to be somewhat mixed. Some guests comment that staff are friendly and helpful, providing a warm welcome and creating a relaxed atmosphere. However, other guests comment that staff are surly and disinterested, providing very little in the way of customer service at all.
A few guests comment that WiFi is very slow, almost to the point of being unusable. Guests comment that WiFi is only truly available in communal areas of the hotel, where it is still slow.
No, The Royal Hotel Thurso doesn’t offer pool areas.
No, The Royal Hotel Thurso doesn’t allow pets.
Yes, The Royal Hotel Thurso provides Parking, Accessible parking for guests.
Check-in at The Royal Hotel Thurso is available from: . Check-out time is by .
The Royal Hotel Thurso is located in Traill Street, KW14 8EH, Thurso, United Kingdom.
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