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The Hotel Chalet at The Choo Choo (Chattanooga, USA)

The Hotel Chalet at The Choo Choo (Chattanooga, USA)

About The Hotel Chalet at The Choo Choo

Chattanooga Choo Choo Hotel is a former train terminus and features an indoor heated pool, beautiful gardens and a selection of train-themed restaurants. The rooms and suites, which offer free Wi-Fi, a television and a coffee maker as standard, are housed in the McArthur Building, named after the last train to leave the station, and the Empress Building, named after Chattanoogan Bessie Smith, “Empress of the Blues.” There’s even accommodation in original Pullman train carriages. The hotel offers a full concierge service and amenities include a gym and a gift shop. Shuttle buses to the town centre and the airport are also available. The on-site Gardens Restaurant serves breakfast each morning and the Silver Diner Pizza Car is ideal for a light snack. Alternatively, the nearby Bluegrass Grill is a popular choice. The Chattanooga Choo Choo’s Track29 club is the place to watch live entertainment in the evening.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

  • LocationGood  (7.9 / 10)
  • RoomsFair  (7.0 / 10)
  • ServiceGood  (7.7 / 10)
  • CleanlinessFair  (7.1 / 10)
  • Value for moneyOkay  (6.9 / 10)

Positive Reviews


Friendly staff

The members of staff at Chattanooga Choo Choo Hotel are reportedly friendly and professional. It seems that when any problem arises, such as guests requesting to change rooms, they do their best to deal with the situation quickly and efficiently.


Free electric shuttle bus

Guests like the fact that a free electric shuttle bus can be caught right outside the hotel. The waterfront is a popular destination served by the bus and guests enjoyed visiting the Tennessee Aquarium and the Majestic 12 Cinema located there.


Pullman carriage rooms

A highlight for some guests was staying in the Pullman carriages. Although they could do with a little updating, nevertheless they still gave a real sense of a bygone era of steam trains.

Negative Reviews


Hotel in need of major renovation

There are many comments from guests who feel that the quality of accommodation offered by The Chattanooga Choo Choo Hotel is not commensurate with the prices charged. It seems that the décor in large parts of the hotel looks dated and there are also reports of water damage and musty smells. At the time of writing, the hotel is undergoing an $8 million renovation programme which hopes to address many of these issues. However, it is unclear how much of the hotel will be improved and it is also inconvenient for the guests currently staying at the hotel since some of facilities are unavailable while the renovation work is ongoing.


Breakfast not provided free

Guests were disappointed to find that breakfast isn't provided free. They also felt that the price charged was too high given the quality and choice of items offered.


Wi-Fi slow

Guests report issues with the free Wi-Fi. Some had difficulty connecting and others found it very slow.

All amenities

Property amenities
  1. Café
  2. Nightclub
  3. Entrance hall/lobby
  4. Express check-in
  5. Lift
  6. Gym
  7. Parking
  8. Terrace
  9. Porter service
  10. Pets allowed
  11. Hotel bar
  12. Pool bar
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Fireplace
  2. Openable windows
  3. Television
  4. Central heating
  5. Electric kettle
  6. Air conditioning
  7. Pay-TV
  8. Satellite TV
  9. Sitting area
  10. Safe
  11. WiFi
  12. Free WiFi (rooms)
Sports facilities
  1. Bike rental
  2. Golf course
  3. Fitness
  4. Hiking trail
  5. Yoga
Theme / Type
  1. Convention hotel

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00


1400 Market St , 37402 , Chattanooga , USA
Telephone: +1 423-266-5000 | Fax: +1 4232654635 | 

Frequently Asked Questions about The Hotel Chalet at The Choo Choo

  • Is there a pool area at The Hotel Chalet at The Choo Choo?

    Yes, The Hotel Chalet at The Choo Choo offers 2 pool areas.

  • Are pets allowed at The Hotel Chalet at The Choo Choo?

    Yes, The Hotel Chalet at The Choo Choo has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at The Hotel Chalet at The Choo Choo?

    Yes, The Hotel Chalet at The Choo Choo provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at The Hotel Chalet at The Choo Choo?

    Check-in at The Hotel Chalet at The Choo Choo is available from: . Check-out time is by .

  • Where is The Hotel Chalet at The Choo Choo located?

    The Hotel Chalet at The Choo Choo is located in 1400 Market St, 37402, Chattanooga, USA.