The Empress Hotel Chiang Mai offers four-star luxury accommodation in Chang Mai’s Chang Khlan district. Various room categories are offered all of which include individual climate control, TV with satellite channels, Wi-Fi and mini-bar. The marble bathrooms feature a shower/tub combination and includes a hairdryer and complimentary toiletries. The meeting facilities are able to host intimate functions as well as larger groups in the convention building. Concierge, wedding and banquet services are also provided. Other amenities include a fitness centre, massage services, sauna, swimming pool and both car and bicycle rental. The hotel houses a coffee-shop and two restaurants which offer a range of Thai and international cuisine including French and seafood dishes. The Empress Hotel Chiang Mai is within 15-minutes’ walk of the Chiang Mai Night Bazaar and Elephant Parade House. Chiang Mai International Airport can be reached within 20-minutes’ drive.
Guests reported that this lively area offers a choice of restaurants, street food and old temples to visit. The popular Chiang Mai Night Bazaar and the shops along Loi Kroh Road are within 15-minutes' walk. The old city can be walked to within 20-minutes and the hotel also provides a shuttle bus to local shopping malls.
The rooms have been described as large, furnished with comfortable beds and well presented with bright decorative elements. The bathrooms have hot running water with strong pressure and the air conditioning keeps the rooms cool during hot weather. Many guests also expressed delight at the complimentary treats provided including platters of fresh fruit and bottled water. For the best views guests recommended requesting a pool facing room on a high floor.
The on-site restaurants received favourable reviews from guests, with the breakfast offering in particular being singled out for praise. The breakfast buffet is extensive and offers a selection of both Asian and European dishes including omelettes and waffles.
While some guests found the accommodations charming, other guests reported that the hotel is old and would benefit from modernising, particularising the furniture and decor which are outdated.
The Wi-Fi service is hit and miss with many guests reporting that the connection is either slow or difficult to maintain a steady connection to.
While housekeeping provides a daily service, cleaning oversights have been known to happen with guests reporting that the bathroom as well as the in-room dishware were not always cleaned to a high standard.
Yes, The Empress Hotel Chiang Mai offers 2 pool areas.
No, The Empress Hotel Chiang Mai doesn’t allow pets.
Yes, The Empress Hotel Chiang Mai provides Parking, Accessible parking for guests.
Check-in at The Empress Hotel Chiang Mai is available from: . Check-out time is by .
The Empress Hotel Chiang Mai is located in 199/42 Chang Klan Road, 50100, Chiang Mai, Thailand.
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