About The Charles
The Charles Hotel Hotel, in the heart of Prague, is a beautiful hotel that’s been modernised while retaining its sense of history.
Baroque-style rooms come with free Wi-Fi, air conditioning, ensuite bathroom, daily housekeeping, minibar, toiletries, hair dryer, tea and coffee making facilities, blackout curtains, satellite TV, work desk and in-room safe.
The hotel features an airport shuttle, elevator, childcare, 24-hour front desk, concierge services, on-site car rental, free Internet station, front desk safe, ATM, banking services, laundry service and multilingual staff.
The hotel has a lobby bar and offers free buffet breakfast daily in the breakfast room. There is also an assortment of bars and restaurants nearby.
The Charles Hotel Hotel’s points of interest under one km away include Lennon Wall, Charles Bridge, Clementinum-Prague National Library, Prague Castle and Rudolfinum.
Positive Reviews
positive:
Spacious & Clean Guestrooms.
Happy visitors commented that the guestrooms are roomy, but still convey a warm and cozy feeling. They added that they were clean and neat too. While some guests did mention the hand shower in the tubs can be a bit difficult to master, overall they loved
positive:
Welcoming Staff .
Some guests did mention issues with the staff, however, a majority of visitors found them to be helpful. It didn't matter if it was hotel info or facts about the local area.
positive:
Heart of Prague.
The hotel is at the centre of Old Town Prague and close to many of the attractions such as Charles Bridge. In addition to being near all the sights, it’s also close to public transportation that takes visitors practically anywhere in the city.
Negative Reviews
negative:
Free Breakfast Is Free After All.
Some guests have mentioned that the breakfast is lacking. Critical comments run from not having enough continental breakfast items to the buffet tasting ‘diabolical’. Whether it’s acceptable or unacceptable seems to be a matter of taste though. But either
negative:
Staff Can be a Bit Chilly.
While most visitors didn’t have issues, some guests have mentioned the service left something to be desired. They cited incidents of not getting a response from the front desk, maintenance issues that were pushed aside and a front desk that acted snobbish
negative:
Some Noise About Noise.
Some guest reviews indicate that they were disturbed by noise at this hotel, varying from internal noise from other guests to external noise from traffic or nearby nightlife venues. Might be best to pack your earplugs, just in case!