Telford Hotel & Golf Resort (Telford, United Kingdom)

The reception and wait staff have received many rave reviews for their personable and professional customer service. Guests often comment on their smiling faces and are pleased to find "nothing is too much trouble" for them. Compliments are also due to the chef; the buffet has received many positive reviews for its variety of full English and continental options, with guests generally leaving the tables well prepared for a day's golfing or trip to the museums.

Several guests describe the golf course as very well maintained, offering beautiful views and a challenging game. Those who do not golf generally do enjoy the view of their fellow guests playing, as well as the beautiful surrounding countryside, from the restaurant and bar.

The spa has received many positive reviews for its relaxing atmosphere and talented staff. Several guests mention the extensive landscaped grounds, noting a feeling of "peace and quiet" despite the hotel's size and popularity as an event venue. Drivers note that the hotel is conveniently located for a day trip to Ironbridge Gorge, which is actually within a healthy 30-minute walk.

Several guests note that though the rooms are well maintained, some of the decor and finishes in the rooms and bar area are "tired", "dated", or "worn". Others were disappointed in the size of the bathrooms, or that their rooms overlooked the golf course...and some rubbish bins.

While many guests enjoy the food in the restaurant, others have filed very negative reviews with regard to food quality and presentation.

Though most are pleased with the service, others report unpleasant conversations at the front desk or in the spa.