SureStay Plus Hotel by Best Western Tulsa East (Tulsa, USA)

Frequently, guests commented that they were surprised by how large the rooms were, especially because the accommodations were offered at budget-friendly prices. Similarly, guests said they thought the room layout was welcoming.

Generally, guests thought their rooms were very clean, and remained that way throughout the duration of their stays, thanks to attentive housekeepers. Most guests did not mention any cleanliness faults in their reviews, indicating that cleanliness is a priority at this property.

Guests appreciated how simple it was to reach this hotel after travelling on the highway. They also mentioned that the hotel provided easy access to sites and amenities in the area, causing it to offer a location that was convenient overall.

Guests discussed how the soundproofing is not as good as they thought it should be. There were comments about how guests in nearby rooms could be clearly heard, and they were also audible when conversing outside. Furthermore, guests said they could hear traffic sounds.

Guests complained at length how it seems the hotel management is not committed to property upkeep. They mentioned things like broken things in the rooms, worn sheets and towels and a very outdated appearance. Guests also noted that there was a bad food-like smell throughout the property and that it seemed to never go away.

Guests often made comments to say they were under the impression that the hotel had a hot tub, either because they stayed there before when one existed, or because they had read that information online. However, there is no hot tub, and the indoor swimming pool is very small.